Sharpen Your Knowledge with Apple (SVC-19A) Certification Sample Questions
CertsTime has provided you with a sample question set to elevate your knowledge about the Apple Service Fundamentals Exam . With these updated sample questions, you can become quite familiar with the difficulty level and format of the real SVC-19A certification test. Try our sample Apple Service Fundamentals Exam certification practice exam to get a feel for the real exam environment. Our sample practice exam gives you a sense of reality and an idea of the questions on the actual Apple Fundamentals certification exam.
Our sample questions are similar to the Real Apple SVC-19A exam questions. The premium Apple Service Fundamentals Exam certification practice exam gives you a golden opportunity to evaluate and strengthen your preparation with real-time scenario-based questions. Plus, by practicing real-time scenario-based questions, you will run into a variety of challenges that will push you to enhance your knowledge and skills.
Apple SVC-19A Sample Questions:
Please refer to the following information to answer the questions on the right.
Debra has brought her iPad Pro to you for troubleshooting. She has been experiencing very slow charging of the battery and says the only way she can get a full charge is to leave the iPad alone for more than 12 hours.
She brought in an Apple Power adapter and Lightning to USB cable. When you examine the power adapter, you notice that it is an iPhone power adapter not an iPad power adapter. You also noticed she was using an iPhone 6s while waiting to see you. Debra thinks her iPad is defective because her iPhone has no issue charging with this power adapter and cable.
Based on the information Debra provided, which of the following resources can you share with her that explains the cause of the issue?
Wendell explains that his iPhone X is dropping calls. Which of the following is an open question that would best help you further evaluate the issue with Wendell?
From the following, select the best description of cosmetic condition that would be included in good case notes.
You are in the process of isolating a customer issue and have ruled out an environmental or educational cause. You suspect the issue is with the device.
If the issue is with the device software, which of the following are possible causes? (Choose three.)
Leigh states that her MacBook Pro (Retina, 15-inch, Mid 2015) does not recognize the SD card she brought with her. You have her reproduce the issue and discover that she is properly inserting the card. However, it is not recognized by Photos or Image Capture. What question should you ask next to isolate the issue to hardware?
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